Project Management Software for IT Services
Delegate, manage, and track client requests
Intervals provies a task management interface modeled after traditional ticketing systems. The integrated work request queue can receive emails directly from clients, which can then be assigned to one or more team members. The ability to easily delegate and track client work in a ticketing friendly system makes Intervals a natural fit for IT teams.
Provide accountability to clients and the team
Keep the team members in the loop with email notifications as tasks are updated. Opting out of email? No problem. The task history records every comment and update, providing for a detailed record on each task. Intervals incorporates time tracking at the task level to provide detailed reports ideal for showing clients and team members exactly where their time is going.
Task management is so much more than just a list of to dos. Prioritize your workload using customizable task attributes like priority, status, and category. Sort and filter your task list to focus on what you should be working on today, and what can wait until tomorrow. Intervals keeps track of the work details in one central location.