The Intervals Story
How our web design and development agency went on to build project management software used throughout the world.
In the Beginning…
Our story begins back in August 2000, when Pelago was a web design and development agency. In the course of working with over 100 clients and over 300 projects, we experimented with several different time tracking and task management methodologies and applications. We tried everything — paper timesheets, Excel spreadsheets, Open Source software, and commercial web-based apps.
The search continued on for a few years. Everything we tried was either too simple or too complex. We still had not found the right fit.
Then we had a project spin out of control due to uncontrolled scope creep. When the dust settled and we tallied up the totals, we learned we had lost our shorts. That was our light bulb moment, in June 2005, when we realized our search needed to end. We had to build our own project management software.
Where We Went From There
We spent the next few months building Intervals in between client projects. A few hours here, a few there. All of our past experiences, the good and the bad, were distilled into a software service that was the perfect blend of time tracking, task management and reporting features.
This unique combination of features made it easier for people to track their time and gave us the data we needed to generate rich, granular reports for us and our clients. Intervals quickly became a dashboard for our entire business, helping us gauge the health of each project and our agency's profitability.
Onward and Upward
We knew there was a need for Intervals but we had no idea the need would be so global and diverse. Today, Intervals is used by small businesses in over 100 countries and continues to grow.
We originally built Intervals to solve the unique problems faced by web designers and developers. However, we deliberately built Intervals to have enough flexibility to accommodate other service-based businesses. Our customers include web designers, web developers, consultants, creative agencies, IT shops, marketing agencies, and PR companies, to name a few.
We still use Intervals on a daily basis to manage every aspect of the Intervals design and development process. Intervals is a real tool built by real people who face the same daily challenges.
Pelago is headquartered in Santa Barbara, California, in an office on the East side, nestled between mountains and ocean. We are bootstrapped and profitable, and fortunate to live, work, and play in a city visited by people from all over the world. And we are equally as fortunate to interact with customers throughout the world every day of the week. We are committed to listening to these customers, helping them tackle challenges, and continually improving Intervals.
- Pelago founded in 2000
- Intervals launched in 2006
- Thousands of customers in over 100 countries
- Over 124,240,813 hours tracked
- Over 9,145,227 tasks managed
Pelago Paper Timesheet
The paper timesheet that started it all.
Intervals One Page Elevator Pitch
What Intervals does, who it’s for and how it can help.