The Intervals Story

How we went from a web design and development agency to a provider of web-based project management software used throughout the world.

Intervals is used by thousands of businesses in over 100 countries

In the Beginning…

Our story begins back in August 2000, when Pelago was a web design and development agency. In the course of working with over 100 clients and over 300 projects, we experimented with several different time tracking and task management methodologies and applications. We tried everything — paper timesheets, Excel spreadsheets, Open Source projects, and commercial web-based apps.

The search continued on for a few years. Everything we tried was either too simple or too complex. We still had not found the right fit.

Then we had a project spin out of control due to uncontrolled scope creep. When the dust settled and we tallied up the totals, we learned we had lost our shorts. That was our light bulb moment, in June 2005, when we realized the search for the right software needed to end. We had to build it ourselves.

Where We Went From There

We spent the next few months building Intervals in between client projects. A few hours here, a few there. All of our past experiences, the good and the bad, were distilled into a web-based project management app with the perfect blend of time tracking, task management and reporting features.

This unique combination of features made it easier for people to track their time and resulted in data rich enough to generate granular reports that made sense to us and our clients. Intervals web-based project management software quickly became a dashboard for our entire business, helping us gauge the health of each project and our agency's profitability.

Onward and Upward

We knew there was a need for Intervals but we had no idea the need would be so global and diverse. By the first quarter of 2006, our small group of loyal followers were clamoring for it. Today, Intervals project management software is used by small businesses in over 100 countries and continues to grow.

We originally built Intervals to solve the unique problems faced by web designers and developers. However, we deliberately built in flexibility to accommodate other service-based businesses. Our customers include web designers, web developers, consultants, creative agencies, IT shops, marketing agencies, and PR companies, to name a few.

We still use Intervals on a daily basis to manage every aspect of the Intervals design and development process. Intervals online project management software is a real tool built by real people who face the same daily challenges.

Pelago is headquartered in Santa Barbara, California, in an office on the East side, nestled between mountains and ocean. We are bootstrapped and profitable, and fortunate to live, work, and play in a city visited by people from all over the world. And we are equally as fortunate to interact with customers throughout the world every day of the week. We are committed to listening to these customers, helping them tackle challenges, and continually improving Intervals.

Learn more about our customers or try Intervals free for 30 days

Additional Information

  • Pelago founded in 2000
  • Intervals launched in 2006
  • Thousands of customers in over 100 countries
  • Over 113,161,427 hours tracked
  • Over 7,829,672 tasks managed

PDF Icon Pelago Paper Timesheet (76 kb)
The paper timesheet that started it all.

PDF Icon Intervals One Page Elevator Pitch (1.47 mb)
What Intervals does, who it's for and how it can help.