Case Studies

Deploying Web Design and Development Project Management Software for Agencies

Sonik Newmedia, a web design agency

Sonik Newmedia

Meet Dave

Dave is the web design and development expert at Sonik Newmedia, a 5-person web design, development and marketing company in California. He's wears a lot of hats at Sonik Newmeida: he develops new business, he programs, and he manages client projects.

Why Dave uses Intervals

Before Dave discovered Intervals, his web design and development project management software was Excel, which required a mostly manual process for managing projects and tracking time. But, worse than that was he had no idea as to what everyone else was doing, and whether or not he should even care.

“Things were getting lost, and I was spending way too much time trying to find them again. Lost time equals lost money,” Dave shared He knew he needed a better way to keep track of all the details.

“We tried Microsoft Project, but it was too big and bulky. It had too many features. Intervals is designed by people who do similar things as we do, and have similar experiences, so it's a natural fit. I think they just get it. We rolled out Microsoft Project before trying Intervals and were immediately ready to move on to something new. Not surprisingly, Intervals stuck.”

The most valuable aspect of using Intervals for web design and development project management software is that it integrates time tracking into the task management process. The ability to assign a task to his team and then track the time spent on each task was a game changer. For Dave, and many other web design and development professionals like him, it's that time and task combination that's proving ever more crucial for business.

“The biggest challenge for us is managing maintenance work and tracking how much time it takes. This may seem small, but maintenance represents about half of our revenues, and accurate time tracking is fundamental to billing. We used to track all of our time in separate Excel spreadsheets and then tally them up at the end of the month. Now we just run a report from Intervals.”

The Benefits of Using Intervals

Intervals is a central console, a dashboard comprised of reporting, time tracking, and task management tools, making it the ideal web design and development project management software for Sonik Newmedia. “I can see what's going on in real-time — what people are working on, how much time it's taking, and communicate with my team. As a business director, I also have the ability to see where we are at any point during the month, rather than ‘getting a feeling’ from my guys or taking the time to ask each person individually.”

With Intervals' project management, time tracking, and task management features, Dave and his team have said good bye to lengthy meetings, unnecessary phone calls, and non essential emails, all while getting a better understanding of their everyday workflows. Simply put, he's saving time and streamlining his day — time he's happy to have back.

Intervals enables web design and development agencies to…

  • Get the team organized in one central place
  • Set priorities and focus on what you "should" be working on
  • Track web site maintenance hours and bill clients more efficiently
  • Spend less time managing and more time designing and developing web sites
  • Show clients detailed reports showing work performed
Thanks again for a great product. We were able to dump our two separate time tracking / issue tracking systems for one system that does both jobs better.
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