Tag Archives: email

Improved Email Request Queue

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In an effort to help our customers break the habit of managing projects through their inbox, we have added the ability for requests in the email queue to be appended to existing tasks. This enhancement will make it far easier to manage client requests. For example, a client may have a detailed project update accompanied […]

Email Queue Integrated into Intervals

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Our most recent addition to Intervals is the ability to send emails to the work request queue. Now you can field client requests and documents via email and convert them into tasks with the click of a button. To get started, you’ll need your own email account with POP3 or IMAP access. Login to Intervals […]

Invoicing is Officially Live …plus a few other improvements

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Today we launched: 1. Invoicing Invoices can be created based on actual work performed or freestyle. Freestyle meaning the line items can be anything you want. At Pelago we tend to do push pre-pay contracts so “Maintenance Contract” could be a line item. Also, Intervals will send an email every Tuesday to all Administrator levels […]

Internationalization & Email

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Pelago is gearing up to launch International support in our Intervals application. The biggest hurdle, by far, has been encoding emails in a format that supports international character sets. Intervals encodes all of its data in the UTF-8 format because of its language support. However, its an 8bit format that isn’t fully supported by mail […]

AJAXified Emails

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When sending email from within Intervals (email this page, update a task, email a report, etc.) it will pre-fill the email address if it recognizes what you are typing. It’s a minor change, but it definitely helps with efficiency because you don’t have to go lookup the person’s email address…you just need to know a little […]

Weekly Summary Report in your inbox

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Tracking your tasks and time tells you a lot about your business. This week we started “pushing” information to your inbox. The reporting section of Intervals can show you if you are profitable, if you are doing the type of work you think you are, if your projects are in budget, if your team is […]