The General Data Protection Regulation (GDPR) and Intervals

John Reeve | May 25th, 2018 | , ,

The General Data Protection Regulation

As most of the world already knows — from the emails, web sites, and news articles, circulating around the Internet — the General Data Protection Regulation (GDPR) goes into effect today. What that means is that online businesses, like Intervals, are now required to follow a new set of guidelines when handling personal data from people in the European Union.

While the GDPR applies only to collecting and processing personal data from people in the EU, we believe it’s a good framework for protecting the personal rights of all people, regardless of their geographical location. In response to the GDPR, we’ve reviewed our internal operations and made a few changes to provide more  transparency and establish clear consent when collecting personal data from all our customers.

We’ve always put personal privacy and data ownership at the top of our priority list. We believe that your data is your data. Simply put, Intervals is a platform that provides productivity and visualization tools. The GDPR gives us a formal framework for refining this philosophy.

Here are some of the changes we’ve made:

  • Verified all third party vendors are GDPR compliant, and/or restricted their access to personal data.
  • Trained support team on responding to personal data requests.
  • Revised our privacy policy to explain exactly what data we collect and how we use it.
  • Revised our data collection methods to ensure that consent is clearly given
  • Confirmed that we are collecting only the minimum amount of personal data required to provide the same level service.

If you already have an Intervals account and need to access or modify your personal data, here are a few help articles explaining how to do it:

Questions concerning our GDPR compliance? Please contact our support team.


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Intervals is online time, task and project management software built by and for web designers, developers and creatives.
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John Reeve
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John Reeve

John is a co-founder, web designer and developer at Pelago. His blog posts are inspired by everyday encounters with designers, developers, creatives and small businesses in general. John is an avid reader and road cyclist.
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Jennifer Payne
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Jennifer Payne

Jennifer is the Director of Quality and Efficiency at Pelago. Her blog posts are based largely on her experience working with teams to improve harmony and productivity. Jennifer is a cat person.
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Michael Payne
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Michael Payne

Michael is a co-founder and product architect at Pelago. His contributions stem from experiences managing the development process behind web sites and web-based applications such as Intervals. Michael drives a 1990 Volkswagen Carat with a rebuilt 2.4 liter engine from GoWesty.
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