Intervals and California’s Thomas Fire

Michael Payne | December 13th, 2017

Thomas Fire and Intervals

Santa Barbara and Ventura counties are currently experiencing one of the largest wildfires in California’s history — the Thomas Fire.

The fire will not impact your Intervals account in any way. Our data center is physically located in Dallas, Texas, far away from any immediate threat and our infrastructure is redundant. You can learn more about our infrastructure and measures here.

Our offices, however, are impacted. We’ve had intermittent power outages, and some of our employees have been evacuated. Fortunately, we are all safe and no one has lost their home yet.

Despite the current challenges with power fluctuations and evacuations, we’re doing our best to maintain our highest level of support. When we lose power long enough it does take our phone system offline. If you call and our phone system doesn’t respond please contact us directly from within your account or use our contact form. We apologize if we take a little longer than usual to respond. We appreciate your patience and support.

Anyone interested in more information about the Thomas Fire can visit

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A collection of useful tips, tales and opinions based on decades of collective experience designing and developing web sites and web-based applications.

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Intervals is online time, task and project management software built by and for web designers, developers and creatives.
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John Reeve
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John Reeve

John is a co-founder, web designer and developer at Pelago. His blog posts are inspired by everyday encounters with designers, developers, creatives and small businesses in general. John is an avid reader and road cyclist.
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Jennifer Payne
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Jennifer Payne

Jennifer is the Director of Quality and Efficiency at Pelago. Her blog posts are based largely on her experience working with teams to improve harmony and productivity. Jennifer is a cat person.
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Michael Payne
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Michael Payne

Michael is a co-founder and product architect at Pelago. His contributions stem from experiences managing the development process behind web sites and web-based applications such as Intervals. Michael drives a 1990 Volkswagen Carat with a rebuilt 2.4 liter engine from GoWesty.
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