Don’t call it a comeback

John Reeve | October 21st, 2009 | , ,

It seems these days that a new web-based something-or-other appears in our periphery at least once a month, promising to revolutionize, redefine, and further simplify our workflow. While there are certainly some aspects of project management, time tracking and task management that could use some rethinking, existing and proven methodologies will serve small businesses best.

One goal of web-based software is to increase its adaptability in the marketplace. We’ve always felt the best way to do this is by engaging our customers in personal conversations, meeting them where they are at and helping them through the process of adapting their workflow to an online medium. A lot of customer collaboration takes place during and after the engagement process and both Intervals and our customers end up benefiting from the relationship; our idea of symbiosis.

Amidst the flurry of buzz surrounding web-based tools, some are going down for the count. Our advice is to do your research before committing your company to any web-based software. There is good reason why established small businesses will gravitate towards tried and true offerings.

If you are in the process of adopting web-based project management software it would be wise to do your research. Ask a lot of questions and make sure the company behind the offering is established and stable.

We’ve never been rock stars, nor do we ever want to be. We believe in steady and sustainable growth for Intervals. While we love and appreciate the reviews and articles, buzz simply cannot match the longevity of creating and maintaining solid customer relationships. It is our customers, not our critics or our peers, whose words and referrals mean the most to us. There is good reason we’ve been here for years, and why were not going anywhere for many more.

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Intervals Blog

A collection of useful tips, tales and opinions based on decades of collective experience designing and developing web sites and web-based applications.

What is Intervals?

Intervals is online time, task and project management software built by and for web designers, developers and creatives.
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John Reeve
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John Reeve

John is a co-founder, web designer and developer at Pelago. His blog posts are inspired by everyday encounters with designers, developers, creatives and small businesses in general. John is an avid reader and road cyclist.
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Jennifer Payne
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Jennifer Payne

Jennifer is the Director of Quality and Efficiency at Pelago. Her blog posts are based largely on her experience working with teams to improve harmony and productivity. Jennifer is a cat person.
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Michael Payne
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Michael Payne

Michael is a co-founder and product architect at Pelago. His contributions stem from experiences managing the development process behind web sites and web-based applications such as Intervals. Michael drives a 1990 Volkswagen Carat with a rebuilt 2.4 liter engine from GoWesty.
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