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Thanks this was helpfulWhen a request is issued to whom does the email notification go? I'm assuming it goes to the project owner but am not sure?
Are you referring to the request queue by chance? If so and a project is selected when the request is created it will send an email to whomever is specified as the project manager for that particular project. If you are utilizing the email request queue to field work requests the notification email goes to whomever has been selected in the email alert recipients section.
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