The General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a data protection and privacy law for individuals in the European Union. The GDPR was adopted in April 2016, and became enforceable on May 25, 2018. The GDPR gives individuals greater control over how their personal data is collected and processed.
Our commitment to GDPR compliance
The Intervals team has always made it our priority to protect our customer's data. Not because it's a box we need to check off, but because we put our customers, and their data, first. It has always been our mantra that that "your data is your data," we simply provide the platform for processing said data.
How we prepared for GDPR compliance
While our software was mostly GDPR compliant already, we made changes to ensure that your data is protected:
- Verified all third-party vendors are GDPR compliant, and/or restricted their access to personal data.
- Trained support team on responding to data requests.
- Revised our terms of service to explain exactly what data we collect and how we use it.
- Revised our data collection methods to ensure that consent is clearly given.
Information on Third Party Vendors
These third-party vendors collect, store, use, process and transfer information in accordance with their privacy policies.
We may use third-party service providers to monitor and analyze the use of our service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Mobile App Analytics
We may use third-party service providers to monitor and analyze use of our mobile app.
Firebase is an analytics service provided by Google Inc. It is used with the Intervals Mobile App.
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners' sites or apps webpage: https://policies.google.com/technologies/partner-sites
We may use the following email marketing provider to manage and send occasional email newsletters.
We use third-party services for payment processing.
Tools for processing your data
Under the GDPR, EU citizens have several rights they can enact in regards to their personal data. Below are a few help articles explaining the personal data tools available inside your Intervals account.
For any other data requests, please contact our support team.
Our servers are hosted with IBM Cloud in the United States. The data center is SSAE 16 certified. For more information, please refer to our security statement.
If you have any questions concerning our GDPR compliance, please contact our support team.