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  • What is Intervals?

    Intervals is online time, task and project management software built by and for web designers, developers and creatives. Learn more…

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What happens with a rejected timesheet?

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    We have a new policy in place that any time sheet that doesn't have a description attached to the time is rejected.

    Once I've rejected the time sheet, does the user receive a notice? Can they then go in and revise + resubmit the time sheet to me?

  2.  
    Yes, when a timesheet is rejected the user will receive a notice. When rejecting the timesheet, you can also add a note as to why the timesheet was rejected. This note will be sent along in the email. Once a timesheet has been rejected the user can log into their account, revise the timesheet, and resubmit it for approval.
  3.  

    Awesome! Thank you so much.

    ..and can I just say that Intervals has THE BEST customer support ever? Love it.

  4.  
    Thanks for the kind words :) We are glad to hear you are happy with our support. We really are trying to make a difference with our customer support. Please don't hesitate to contact us at support at myintervals dot com if you have any questions.

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