Frequently Asked Questions

A compilation of answers to our most commonly received questions regarding our web-based project management software, Intervals.

What is Intervals?

Who uses Intervals? Is it for me?

Does Intervals just do time tracking? Is there a list of all the features?

How much does Intervals cost? Is there any long term commitment?

Can I pay annually?

I’ve just signed up for an account. How do I get started?

What is the best way to get support?

What does Priority Support and Onboarding & Training mean on the pricing grid?

Is there a Mobile App for Intervals?

How do I upgrade, downgrade or cancel?

How does the free trial work?

How do I activate my account?

Is my data safe and secure?

Can I export or import my data?

Can I import my data into QuickBooks?

Do you have an official support site?

Who is behind Intervals?

Do you have an API?

How often do you update Intervals?

Is Intervals available for installation on my own server?

Do you report on your uptime? Do you have a status page?

Where are Intervals customers located?

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