Introducing the Resource Allocation Report

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Ever wonder how many hours your team is committed to next week? Or, which project is expected to consume most of their time next month? Now you can find out in just a few clicks using the recently launched resource allocation report. Resource allocation at a glance One of the most popular feature requests we get […]

9 Different Ways to Lose a Client

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Clients are the backbone of any creative or web design agency. A client is more than just a source of revenue — they provide referrals and ties to the business community. Treat one client well, and more will follow. Let ego or indifference get in the way, and you may lose more than just the one client. […]

Collecting SaaS Customer Metrics in Web-based Software

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Just last week, NASA’s New Horizons spacecraft made it’s much anticipated and already historic flyby of Pluto. Many of us have already gazed in awe at the dramatic photos being sent back from the spacecraft. The images we’ve seen are only a fraction of the data scientists have received. In fact, scientists have received only 5% […]

Better Client Management Through Time Tracking

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A good agency is built on good client relationships. Managing clients and their projects is a skill that requires intuition and tact. But, it’s not an exact science. Even the best agencies can let personal opinion interfere with making difficult business decisions. Agencies that use web-based project management and project time tracking software have a […]

Managing Web Design Projects with Scrum

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Photo credit: VFS Digital Design Successful web design and development agencies share the same passions — we want to do good work and see our clients succeed. Because the web is a relatively new medium and is evolving every day, traditional software development processes can often get in the way. Designing and developing web sites requires […]