FOR IT SERVICES
Task management that operates like ticketing software
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IT Service Management. Track every support request, manage tickets, and deliver exceptional IT services with detailed reporting and time tracking.
How Intervals helps IT service teams deliver results
Support request management
Turn client emails into actionable tasks. Assign, prioritize, and track every support request from start to finish.
Precise time tracking
Track every hour spent on support, maintenance, and projects. Use timers and timesheets to ensure accurate billing.
Client accountability
Keep clients informed with detailed task histories and clear reports. Build trust with transparent billing and communication.
Custom workflows
Customize task priorities, statuses, and categories to match your IT workflow. Focus on today’s priorities and never miss a critical request.
Trusted by IT service teams
Join thousands of IT professionals using the 4.5-star rated project management platform
"Intervals is a very easy system to step into. Set up people in your company, add a client, add a project, boom you are off and running. Since we started using it, we don’t go over budget on projects, we don’t miss billing time, we don’t miss deadlines."
"The ability to organize tasks within projects but also by module and milestone makes it very easy to analyze upcoming tasks, timelines and total scope of work. This also makes it an excellent team communication tool."
"In a word, simplicity. I love that we can use this project management tool for $100,000 projects as well as $1,000 projects. We can quickly and easily get a new client set up and initiate managing their project in less than 5 minutes."
Manage support requests and projects with ease
Intervals supports your entire IT services workflow—from ticket management and time tracking to project delivery and client reporting. Keep everything organized and deliver results that build client trust.
"It is ready to go, rock solid on reliability, and performs its function without fail. The time entry options are great. I have a staff of 10 and each person has a favorite way to input the data. That flexibility alone makes a huge difference in acceptance by employees."
Deliver transparency and build trust
Intervals enhances your IT services with powerful reporting. Track response times, monitor project progress, and share detailed reports with clients to demonstrate your value and build lasting relationships.
Start tracking time today
Join 5,000+ companies spending their time wisely with Intervals.
Try Intervals free