The General Data Protection Regulation (GDPR)

Overview

The General Data Protection Regulation (GDPR) is a data protection and privacy law for individuals in the European Union. The GDPR was adopted in April, 2016, and became enforceable on May 25, 2018. The GDPR gives individuals greater control over how their personal data is collected and processed.

Our commitment to GDPR compliance

The Intervals team has always made it our priority to protect our customer's data. It has always been our mantra that that "your data is your data," we simply provide the platform for processing said data.

Our software is, and always will be, GDPR compliant. Not because it's a box we need to check off, but because we put our customers, and their data, first.

How we've prepared for GDPR compliance

While our software was mostly GDPR compliant already, we have made changes to ensure that your data is protected:

  • Verified all third party vendors are GDPR compliant, and/or restricted their access to personal data.
  • Trained support team on responding to data requests.
  • Revised our terms of service to explain exactly what data we collect and how we use it.
  • Revised our data collection methods to ensure that consent is clearly given.

Tools for processing your data

Under the GDPR, EU citizens have several rights they can enact in regards to their personal data. Below are a few help articles explaining the personal data tools available inside your Intervals account.

For any other data requests, please contact our support team.

Data storage

Our servers are hosted with IBM/SoftLayer in the United States. The data center is SSAE 16 certified. For more information, please refer to our security statement.

Stay updated

We will continue to update this page as more GDPR-related information becomes available.

Questions?

If you have any questions concerning our GDPR compliance, please contact our support team.