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Email Queue - automatically sets Send Email Notification value to yes

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  1.  
    • ssinger
    • May 4th 2009 edited @ 05/04/2009 8:15 am
    05/04/2009 8:15 am  

    When I login to Intervals and either manually create a task or update a task, the Send Email Notification checkbox is unchecked by default, which is preferable.

    However, when assigning a task that is in a task queue that was created via email, this same Send Email Notification checkbox is checked by default, which is not preferable.

    I know I can check and uncheck these boxes as needed, but the inconsistency with the default setting has resulted in some email notifications going out unintentionally.

    Are these settings configurable?

  2. 05/26/2009 2:41 pm  
    These settings are not configurable. The reason that the email checkbox is on by default is that we find it is more often the case that a client wants to be notified when their request has been transfered from the queue into a task. It's a quick and easy way to reassure them that you are working on their requests.

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