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	<title>A blog about time tracking, task management project management, and other useful tales and tips,  from the minds at Intervals &#187; verizon</title>
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		<title>Customer Service: One Good Reason Why Small Businesses Should Stay Small</title>
		<link>http://www.myintervals.com/blog/2009/11/23/customer-service-one-good-reason-why-small-businesses-should-stay-small/</link>
		<comments>http://www.myintervals.com/blog/2009/11/23/customer-service-one-good-reason-why-small-businesses-should-stay-small/#comments</comments>
		<pubDate>Mon, 23 Nov 2009 21:13:57 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[verizon]]></category>

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		<description><![CDATA[Today I am writing from our new Pelago offices. We moved in here over the weekend. Almost every aspect of our move went well, except one. We lost our phones. In our dealings with Verizon, our account got dropped, so to speak. So what exactly happened? The story I&#8217;m about to tell is unbelievable, but [...]]]></description>
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