| February 6th, 2023
We recently consulted with a small creative agency that was struggling with communication and collaboration after having transitioned to remote work. Their team dynamic had thrived on being a small group of highly talented individuals working in the same space. Working remote was proving to be more disruptive than anyone had anticipated. To help regain […]
| September 8th, 2014
Fourteen years ago, in the late summer of 2000, we started our Web design and development agency, Pelago. We had new and shiny computers, a decent portfolio of work cobbled together, and a handful of clients. The creative work was fun, and we were good at it. The development work was challenging, and we were […]
| December 12th, 2013
Two years after graduating from college I decided to start a design agency with my best friend. We bought two computers, sublet some office space, and began looking for work. And then, all of my idealism went out the window as I realized starting a design agency, and keeping it running, is really difficult. The […]
| May 21st, 2013
It is quite common for creative agencies to bill clients under a monthly retainer agreement. In fact, it’s preferable to billing clients under a time and materials contract. An effective creative agency retainer agreement ensures that you are getting paid up front on a recurring monthly basis, so you know the revenue will be there and […]
| February 12th, 2013
The ability to track tasks online using web-based software is a boon to any creative agency in need of better organization and more fluid collaboration. But, updating a task using a web browser can be a hassle, requiring you to log in to your account, find the task, and then update it. And with mobile […]
| February 8th, 2013
Creative agencies providing graphic design and web design services traditionally work through a series of deliverables during a design project. Some of these deliverables are for internal review only, and some are presented to the client. Keeping track of all these deliverables can be tricky. Who’s working on what sketches? When is the final comp […]
| January 28th, 2013
When using an online time and billing tool, it is important that it track your creative agency’s time in a way that aligns with your current workflow. In my experience consulting and conversing with hundreds of creative agencies, I’ve concluded that agencies will typically track and bill time using one of two methods. Web design and development […]
| January 17th, 2013
When a client hires your creative agency for a design project, be it a Web site, logo design, or complete rebranding, they are basing much of their decision on the merits of your talent and expertise. They aren’t looking for the best market value or the lowest bidder, they are looking for a creative agency […]
John is a co-founder, web designer and developer at Pelago.
His blog posts are inspired by everyday encounters with designers, developers, creatives and small businesses in general.
John is an avid reader and road cyclist.
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Jennifer is the Director of Quality and Efficiency at Pelago.
Her blog posts are based largely on her experience working with teams to improve harmony and productivity.
Jennifer is a cat person.
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Michael is a co-founder and product architect at Pelago.
His contributions stem from experiences managing the development process behind web sites and web-based applications such as Intervals.
Michael drives a 1990 Volkswagen Carat with a rebuilt 2.4 liter engine from GoWesty.
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