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	<title>A blog about time tracking, task management project management, and other useful tales and tips,  from the minds at Intervals &#187; clients</title>
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	<link>http://www.myintervals.com/blog</link>
	<description>A collection of useful tips, tales and opinions based on decades of collective experience designing and developing web sites and web-based applications.</description>
	<lastBuildDate>Tue, 07 Feb 2012 01:01:05 +0000</lastBuildDate>
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		<title>Red Flags to Look Out for when Contracting New Web Design and Development  Clients</title>
		<link>http://www.myintervals.com/blog/2011/10/25/red-flags-to-look-out-for-when-contracting-new-web-design-and-development-clients/</link>
		<comments>http://www.myintervals.com/blog/2011/10/25/red-flags-to-look-out-for-when-contracting-new-web-design-and-development-clients/#comments</comments>
		<pubDate>Tue, 25 Oct 2011 21:35:31 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[contracts]]></category>
		<category><![CDATA[red flags]]></category>
		<category><![CDATA[web design]]></category>
		<category><![CDATA[web development]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/2011/10/18/</guid>
		<description><![CDATA[The team here at Pelago has been designing and developing web sites and web-based applications together for eleven years now &#8212; and individually since long before that. In this time, we&#8217;ve worked with a broad spectrum of clients. While we&#8217;ve been fortunate to work with a long list of stellar clients, we have had our [...]]]></description>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Client Overview on Hover</title>
		<link>http://www.myintervals.com/blog/2009/10/28/project-management-software-update-client-overview-on-hover/</link>
		<comments>http://www.myintervals.com/blog/2009/10/28/project-management-software-update-client-overview-on-hover/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 17:43:13 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[intervals]]></category>
		<category><![CDATA[overview]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[updates]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/?p=1126</guid>
		<description><![CDATA[
After receiving nothing but positive feedback on our hover views for projects and tasks, we have added the same views to clients. When hovering your mouse over a client&#8217;s name &#8212; anywhere it is displayed in Intervals &#8212; a simplified overview containing important information will appear. This simple overview also provides links for quickly accessing [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When do you invoice a client?</title>
		<link>http://www.myintervals.com/blog/2009/02/19/project-management-advice-when-do-you-invoice-a-client/</link>
		<comments>http://www.myintervals.com/blog/2009/02/19/project-management-advice-when-do-you-invoice-a-client/#comments</comments>
		<pubDate>Thu, 19 Feb 2009 16:08:52 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[invoicing]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/?p=391</guid>
		<description><![CDATA[There are many different ways to invoice a client when taking on a creative project. We&#8217;ve tried several different methods ourselves, all depending on individual client situations and how comfortable we felt with each client. Below are some examples of different methods for invoicing clients, and the pros and cons of each.
Invoicing before the project [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2009/02/19/project-management-advice-when-do-you-invoice-a-client/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>20 signs you don&#8217;t want that web design project</title>
		<link>http://www.myintervals.com/blog/2008/12/10/project-management20-signs-you-dont-want-that-web-design-project/</link>
		<comments>http://www.myintervals.com/blog/2008/12/10/project-management20-signs-you-dont-want-that-web-design-project/#comments</comments>
		<pubDate>Wed, 10 Dec 2008 16:28:40 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/?p=369</guid>
		<description><![CDATA[Jeffrey Zeldman gives us his 20 reasons why you may want to say no to that next web design project. Though obviously meant to be a humorous commentary on the unpredictability of managing web design projects, some of the signs happen all too often. Then again, they are all based on actual client experiences.
Here are [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2008/12/10/project-management20-signs-you-dont-want-that-web-design-project/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Saying &#8220;no&#8221; to a potential client</title>
		<link>http://www.myintervals.com/blog/2008/11/25/web-design-project-management-saying-no-to-a-potential-client/</link>
		<comments>http://www.myintervals.com/blog/2008/11/25/web-design-project-management-saying-no-to-a-potential-client/#comments</comments>
		<pubDate>Tue, 25 Nov 2008 16:09:25 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/?p=361</guid>
		<description><![CDATA[No matter how good a web designer we are, or how reputable our web development agency may be, we all get excited, and perhaps nervous, over the prospect of signing a new client. Our tendency is to promise them everything they want, and then a few things they didn&#8217;t know they could do. We can [...]]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Managing Project Delays when it&#8217;s the Clients Fault</title>
		<link>http://www.myintervals.com/blog/2008/09/23/managing-project-delays-when-its-the-clients-fault/</link>
		<comments>http://www.myintervals.com/blog/2008/09/23/managing-project-delays-when-its-the-clients-fault/#comments</comments>
		<pubDate>Tue, 23 Sep 2008 21:38:26 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[time tracking]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/?p=329</guid>
		<description><![CDATA[Regardless of how well you plan a project, or how well you think you know your client, most projects will be delayed. Often times, the delay is caused by the client. They might take longer than expected approving a design comp or delivering web site copy. We&#8217;ve had some clients go off the radar for [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2008/09/23/managing-project-delays-when-its-the-clients-fault/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>The 80-20 Rule and Client Drama</title>
		<link>http://www.myintervals.com/blog/2008/05/14/the-80-20-rule-and-client-drama/</link>
		<comments>http://www.myintervals.com/blog/2008/05/14/the-80-20-rule-and-client-drama/#comments</comments>
		<pubDate>Thu, 15 May 2008 00:17:27 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[pelago]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/2008/05/14/the-80-20-rule-and-client-drama/</guid>
		<description><![CDATA[The 80-20 Rule, AKA the Pareto Principle, states that &#8220;for many events, 80% of the effects come from 20% of the causes.&#8221; This can be observed in any volunteer organization, for example, a church, where 20% of the people do 80% of the work. In our eight-plus years of doing web development at Pelago, we [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2008/05/14/the-80-20-rule-and-client-drama/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Say Hello to Bozo</title>
		<link>http://www.myintervals.com/blog/2008/05/06/say-hello-to-bozo/</link>
		<comments>http://www.myintervals.com/blog/2008/05/06/say-hello-to-bozo/#comments</comments>
		<pubDate>Tue, 06 May 2008 18:12:15 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/2008/05/06/say-hello-to-bozo/</guid>
		<description><![CDATA[Please meet Bozo, our new VP of Client Relations. We really like him, as Bozo is always there to listen to our frustrations. We can confide in him about late payments, conflicts, and difficult projects. And when things get heated, he takes a punch on the nose quite well. Gets right back up, not a [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2008/05/06/say-hello-to-bozo/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three Tips for Handling Your Clients</title>
		<link>http://www.myintervals.com/blog/2008/04/15/three-tips-for-handling-your-clients/</link>
		<comments>http://www.myintervals.com/blog/2008/04/15/three-tips-for-handling-your-clients/#comments</comments>
		<pubDate>Tue, 15 Apr 2008 16:05:51 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/2008/04/15/three-tips-for-handling-your-clients/</guid>
		<description><![CDATA[It is the unfortunate circumstance of any professional service business that it must interact with a wide range of clients. From the easygoing and easy-to-please patron, to the difficult and demanding dictator, all clients require similar care and feeding to keep the relationship working. Establishing and maintaining a good relationship with your clients is the [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2008/04/15/three-tips-for-handling-your-clients/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>7 Reasons You Should Charge by the Hour</title>
		<link>http://www.myintervals.com/blog/2008/03/04/7-reasons-you-should-charge-by-the-hour/</link>
		<comments>http://www.myintervals.com/blog/2008/03/04/7-reasons-you-should-charge-by-the-hour/#comments</comments>
		<pubDate>Tue, 04 Mar 2008 17:47:44 +0000</pubDate>
		<dc:creator>John Reeve</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[billing]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[flat]]></category>
		<category><![CDATA[hourly]]></category>
		<category><![CDATA[payment]]></category>
		<category><![CDATA[rate]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/2008/03/04/7-reasons-you-should-charge-by-the-hour/</guid>
		<description><![CDATA[Matthew Griffin has posted &#8220;7 Reasons You Shouldn&#8217;t Charge by the Hour.&#8221; Pelago&#8216;s experiences and struggles over the last eight years have taught us to avoid flat-rate billing like the plague. Here are 7 reasons why you should bill hourly.

It&#8217;s a long-term, personal investment
Starting and stopping timers is a discipline that takes some practice. Training [...]]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2008/03/04/7-reasons-you-should-charge-by-the-hour/feed/</wfw:commentRss>
		<slash:comments>44</slash:comments>
		</item>
		<item>
		<title>Client profile overhauled with mapping and vCard support</title>
		<link>http://www.myintervals.com/blog/2007/11/15/client-profile-overhauled-with-mapping-and-vcard-support/</link>
		<comments>http://www.myintervals.com/blog/2007/11/15/client-profile-overhauled-with-mapping-and-vcard-support/#comments</comments>
		<pubDate>Fri, 16 Nov 2007 01:00:35 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Intervals News]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[intervals]]></category>
		<category><![CDATA[mapping]]></category>
		<category><![CDATA[mashup]]></category>

		<guid isPermaLink="false">http://www.myintervals.com/blog/2007/12/19/client-profile-overhauled-with-mapping-and-vcard-support/</guid>
		<description><![CDATA[The client profile page has been renovated to include vCard support to make is easier to export client contact information in Intervals to other information management software (iCal, Outlook, etc.).   We also added mapping:

]]></description>
		<wfw:commentRss>http://www.myintervals.com/blog/2007/11/15/client-profile-overhauled-with-mapping-and-vcard-support/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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